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FREQUENTLY ASKED QUESTIONS
STUDENT QUESTIONS
Can I choose whether to study in the morning or afternoon?
You can say which you prefer and we will do our best to follow your preferences. However we will make the final decision based on class size.
Are there discounts available?
There are no discounts for visa students. However, we do offer a 10% discount for returning students. There may be additional discounts for European students. It is best to ask Excel College staff: info@excel-college.com
I met an agent who says they work for Excel College. Can I trust them?
Our official agents are listed here: www.excel-college.com/Agents.php
Can I pay by instalment?
No.
Can I pay by cheque?
No.
Can I get a refund after I start my course?
No.
I am interested in a course that is not listed on your website, what should I do?
Our website lists our most popular courses. If you are interested in other types of course, then do get in touch: info@excel-college.com. If enough students enquire about a new course, we may start running it.
When can I start studying?
For most of our courses, enrolment can be on any Monday. Some courses have fixed start dates, you should talk to our admissions team to confirm: info@excel-college.com
VISA STUDENT QUESTIONS
What visa do I need to apply for?
If you are studying on a course for less than 6 months then you should apply for a Student Visitor Visa:
www.ukba.homeoffice.gov.uk/studyingintheuk/student-visitors/
If you are studying on a course for more than 6 months you need to apply for a Tier 4 Adult Student Visa.
www.ukba.homeoffice.gov.uk/studyingintheuk/quickguideforstudent/adultstudents/applyingforana
dultstudentvisa/
I want to study English in the UK but my English is not very good…?
You can either study in your home country until you reach a good English level or you can apply for a 6 month Student Visitor Visa.
www.ukba.homeoffice.gov.uk/studyingintheuk/student-visitors/
If I want to apply for Excel College and I live outside Europe what do I need to show you?
- English language qualification
- Bank statements
If you accept my application, what will you do next?
If you meet the UK Home Office requirements we will give you a CAS number. You should use this number in your visa application. The British Embassy can then use this number to check that we have accepted you onto one of our courses.
What are the most common reasons that a visa application is rejected by the British Embassy?
In our experience, non-European students will often get rejected for:
- Using an English qualification that is not on official paper and cannot be checked.
- Submitting documents that have not been translated into English.
- Not having enough money in their bank account.
What visa rules must I obey in the UK?
There are a number of restrictions, but the main ones for Excel College students are:
- You must keep Excel College informed of changes to your contact details.
- You cannot miss 10 classes or we must tell the Home Office.
- You cannot do paid work for more than 10 hours per week.
If I pay a deposit but then change my mind, can I get a refund?
If you change your mind within 7 days of paying your deposit we can refund you (minus an admin fee). After 7 days we will only refund you if your visa is rejected. There is no refund if your visa is rejected because you used a fake document.
AGENT QUESTIONS
I am interested in becoming an agent for Excel College, what should I do?
Contact our admissions team: info@excel-college.com
How much commission do you pay?
For visa students we pay 20% commission on the student’s first course.
For EU agents we pay 25% commission on the student’s first course.
If I have not signed an agreement with Excel College but enrol a student, can I claim commission?
No. We must sign an agreement with you in order to pay commission.
When will you pay commission?
We pay commission within 14 days of a student having enrolled and paid full tuition fees.
How quickly will you reply to my emails?
Within 48 hours. |
